Privacy Policy
Welcome to Glaze Grid. This Privacy Policy describes how Glaze Grid ("we," "us," or "our site") collects, uses, and shares your personal information when you visit our online platform, which serves as the homepage for our modern AI toolset, showcasing utilities, sample outputs, short usage descriptions, and a "Get Started" button. We are committed to protecting your privacy and handling your data transparently and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
When you interact with our online platform, we may collect various types of information, including:
- Information You Provide Directly: This includes any information you voluntarily submit through forms on our site, such as your name, email address, company affiliation, or any messages when you express interest in our services or sign up for updates. While our homepage primarily provides an overview, any future "Get Started" functionality would involve direct data submission.
- Automatically Collected Information: When you access our platform, we automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We collect this data to ensure the proper functioning and improvement of our service.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our platform and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our online platform, ensuring its functionality and accessibility.
- To improve, personalize, and expand our services, including our AI tools for advanced ceramics production, glass art design, automated quality control, material composition optimization, virtual prototyping, intelligent defect detection, robotic glazing solutions, bespoke glass blowing, and R&D for novel composite materials.
- To understand and analyze how you use our platform, allowing us to optimize user experience and content.
- To communicate with you, including responding to inquiries, providing customer support, or sending updates about our services if you have opted in.
- For marketing and promotional purposes, if applicable and with your consent.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal data. We may share your information with third parties only in the following circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., website hosting, analytics providers). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If Glaze Grid is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- Consent: We may share your information with any other third party with your explicit consent.
4. Data Security
The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, particularly if you are in the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights may include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You have the right to withdraw your consent at any time where Glaze Grid relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
6. Children's Privacy
Our service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Company Name: Glaze Grid
- Address: 1819 Elmwood Avenue, Suite 450, Buffalo, NY, 14207, United States